Contact Us
1. Email Support
For the fastest response (typically 24-48 business hours), email our team:
Use this channel for:
- Order status updates
- Return or refund requests
- Product questions (e.g., materials, care instructions)
- Shipping issues
- General inquiries
2. Mailing Address
slvrchair
c/o Manrique Celedonia
8935 Spruce Hill Dr
Macedonia, OH 44056
United States
Note: If sending a return, please first obtain a Return Authorization (RA) number via email (support@slvrchair.com) to ensure smooth processing.
3. What to Include in Your Message
To help us assist you quickly, please include the following (when applicable):
- Your full name
- Order number (if related to a purchase)
- Clear description of your question or issue
- Photos (if reporting damaged products or shipping issues)
We strive to respond to all inquiries as promptly as possible and appreciate your patience!